June 29, 2020
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June is Employee Wellness Month, meaning employee assistance programs are more important than ever

AWB HealthChoice employers have access to many health services and a free Employee Assistance Program (EAP).

Through June 30, HealthChoice members have more telehealth options for behavioral health care, which includes mental health and substance use disorders. Cost shares will be waived on all behavioral health telehealth services through at least the end of this month. (Cost shares are the part of health care costs that you have to pay, such as deductibles, coinsurance, and copays.)

You can access services by phone, video, and text from local healthcare providers in your network, such as:

  • Counselors
  • Therapists
  • Psychologists
  • Psychiatrists

Members can also obtain care from an expanded national network of behavioral health telehealth providers. The current AWB HealthChoice plan includes:

  • Talkspace – Text, audio, or video-based care for mental health therapy
  • Teladoc* – Phone or video-based behavioral health care from a doctor, 24/7

The expanded network, through June 30, 2020, includes:

  • Boulder Care – Video-based treatment for opioid use disorder
  • Workit Health – Video-based treatment for alcohol use disorder

Additional covered telehealth services on AWB's HealthChoice plan include:

  • Applied behavioral analysis (ABA)
  • Partial hospitalization programs (PHP) for mental health and substance use disorders
  • Intensive outpatient programs (IOP) for mental health and substance use disorders

Contact AWB's benefits administrator or customer service for complete benefit information.

Through June 30, 2020: You do not need a referral for telehealth services or providers. Telehealth cost shares will be waived for in-network providers. If a telehealth provider charges you a copay, deductible, or coinsurance for telehealth services, Premera or the telehealth provider will reimburse you when the claim is processed.
Visit the Premera COVID-19 response site for the most up-to-date information, such as:

  • Medication refills and mail order options
  • COVID-19 testing and treatment information.

About the Employee Assistance Program:

During this pandemic, it can be difficult for your employees to figure out how all the pieces of their lives fit together. The GuidanceResources Employee Assistance Program can help with financial issues, relationship issues, emotional issues, and more. The program is provided to you and your employees free of charge and offers someone to talk to and resources to consult whenever and wherever you need them. This resource is available 24 hours a day, seven days a week and all calls are confidential.

Please call 888-327-5771 or go to guidanceresources.com and use the Web ID: AWBEAP.



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As Washington gets back to business, many job-seeking parents of young children face a frustrating double bind. Even if they do find employment that will help them provide for their family, the short supply of quality, affordable child care makes it impossible for them to take the job.

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